On 21st May 2025, representatives from the Ward Office and Municipality Office conducted an official monitoring visit to the Children’s Home as part of their annual oversight process. Beginning at approximately 11:30 AM, the visit aimed to assess progress on previously issued recommendations, evaluate current operational practices, and offer guidance to support ongoing improvements in care and administration.
The monitoring team engaged in thoughtful discussions with staff members and older children to gain a firsthand understanding of daily routines, operational strengths, and persistent challenges. These interactions provided valuable insights into the effectiveness of recently implemented measures and helped identify opportunities for further enhancement.
The key objectives of the visit included reviewing the implementation of feedback from the 2081 inspection, assessing the home’s overall environment—particularly in areas such as hygiene, child care, and staff coordination—and issuing recommendations to strengthen accountability, safety, and documentation procedures.
During the visit, the officials noted a number of encouraging developments. Positive changes were observed in the cleanliness of the facility, improved coordination among caregiving staff, and more systematic record-keeping. The team commended these efforts and encouraged continued diligence in upholding high standards of care and management.
To build on this progress, the monitoring team proposed several specific recommendations. In the area of documentation, they advised the introduction of a coding system for organizing child files, regular updates to structured staff records, the use of separate folders for counselling and medical documentation, and the maintenance of detailed staff attendance and duty logs. Further, they emphasized the importance of transparent documentation regarding staff benefits and the regular recording of minutes from meetings and training sessions related to child care and behavioral management.
Regarding infrastructure and facilities, the team recommended securing the front gate, replacing the shoe rack and health room pillows, repairing or upgrading essential equipment and furniture, and clearly designating separate toilet facilities for children and adults.
For communication and safety measures, suggestions included installing a complaint and suggestion box with proper record maintenance, holding monthly review meetings to address feedback, and laminating key notices and guidelines for visible display throughout the premises.
The monitoring visit was both constructive and aligned with the Children’s Home’s mission to provide a safe, nurturing, and professionally managed environment. The recommendations shared were actionable, sustainable, and geared toward long-term improvement. The management team remains committed to implementing these suggestions promptly and effectively.
We extend our sincere gratitude to the representatives from the Ward Office and Municipality Office for their time, guidance, and continued support. Their engagement affirms our shared commitment to improving the quality of care for the children entrusted to us.
